About Us

The future of your business depends on customer loyalty. Profitability, as important as it is, is an indicator of past performance. It says little about what’s in store for the future.

It’s important to remember that the future does not equal the past. For profitable companies, this means that you can’t rest and leave well enough alone. Complacency will compromise your future and erode your returns. For unprofitable companies, this means past limitations can be overcome, and you can make changes that will deliver future growth.

River Run Consulting Group helps you identify opportunities for improvement– things like increasing sales, increasing customer retention, reducing time to market, or decreasing costs – and works with you to create  customized solutions that improve your results. Our proven approach and vetted systems have been used to improve businesses of all sizes – from Fortune 500 to family firms. And not only do these organizations perform better financially, they also become better places to work for every member of the team.

Our mission

To inspire and assist people in the creation of workplaces that deliver real value to their customers and stakeholders, while providing gratifying and fulfilling environments for themselves and their team members.